The AI Revolution in Hospitality: Transforming the Hotel Industry through Innovation and Employee Empowerment By Are Morch
The head of Booking and Priceline wants you to yell at AI chatbots, not humans The “bot” part of the service aids with onboarding and can answer users’ simpler questions, but when things get tricky, human agents are able to step in. For example, if you booked a non-refundable hotel but your flight gets cancelled … Meer lezen